Contact information
Brand Name: YOUR ERA
Website: yourera.co.in
Customer Support Email:
youreralabel@gmail.com
Customer Support Hours:
Monday–Saturday
10:00 AM – 6:00 PM IST
Grievance/Customer Complaints:
youreralabel@gmail.com
Phone/WhatsApp:
Business Address:
Grievance Redressal
Customers may contact us regarding complaints relating to orders, products, payments, returns, refunds, delivery or other services.
We will acknowledge complaints within the applicable timeframe and endeavour to resolve them within the period prescribed under applicable law.
The Consumer Protection (E-Commerce) Rules, 2020 contain grievance-redressal requirements for e-commerce entities, including mechanisms for handling consumer complaints.
Important: Don't leave the phone number and business address blank when you publish this. The e-commerce rules require certain business and grievance-related information to be made available to consumers.